+1 (847) 220-7592 info@rhynosolution.com Near Chicago, IL
Maintenance & Support

Keep Your Website Running Smoothly

Comprehensive website maintenance and support services to ensure your site stays secure, fast, and up-to-date. From regular backups to 24/7 monitoring, we keep your website performing at its best.

24/7 Monitoring
99.9% Uptime Guarantee
Expert Support Team
Website Health Monitor
All Systems Operational

Website Uptime

Online
99.98% Last 30 Days

Security Status

Secure
SSL Certificate Valid
Firewall Active
No Malware Detected

Performance

Excellent
Load Time 1.2s
Speed Score 95/100

Recent Activities

View All
Automatic Backup Completed 2 hours ago
WordPress Core Updated 1 day ago
Security Scan Completed 3 days ago
Need Help?

Our support team is available 24/7

Complete Maintenance Solutions

Everything you need to keep your website secure, fast, and always available

24/7 Website Monitoring

Continuous monitoring of your website's availability, performance, and security status.

  • Uptime monitoring
  • Performance tracking
  • Real-time alerts
  • Detailed reporting

Security Updates & Protection

Proactive security measures to protect your website from threats and vulnerabilities.

  • Regular security updates
  • Malware scanning
  • Firewall management
  • SSL certificate maintenance

Automated Backups

Regular automated backups with easy restoration options to protect your valuable data.

  • Daily automated backups
  • Multiple backup locations
  • One-click restoration
  • 30-day backup retention

Software Updates

Keep your website software current with the latest features and security patches.

  • CMS updates
  • Plugin/theme updates
  • Compatibility testing
  • Rollback if needed

Performance Optimization

Continuous optimization to ensure your website loads fast and provides great user experience.

  • Speed optimization
  • Image compression
  • Cache management
  • Database optimization

Technical Support

Expert technical support available when you need help with your website or have questions.

  • Priority support
  • Multiple contact methods
  • Expert technicians
  • Issue resolution tracking

Types of Maintenance We Provide

Comprehensive maintenance coverage for all aspects of your website

Preventive Maintenance

Proactive measures to prevent issues before they occur and keep your site running smoothly.

Regular updates Performance checks Security scans

Corrective Maintenance

Quick fixes and solutions when issues arise to minimize downtime and impact.

Bug fixes Error resolution Emergency repairs

Adaptive Maintenance

Updates and modifications to keep your website compatible with changing environments.

Browser compatibility Device optimization Technology updates

Perfective Maintenance

Improvements and enhancements to boost performance and user experience.

Feature improvements UI/UX enhancements Code optimization

Content Maintenance

Regular content updates and management to keep your website fresh and relevant.

Content updates Image optimization SEO maintenance

Emergency Support

Rapid response emergency support for critical issues that require immediate attention.

24/7 emergency Rapid response Critical fixes

Our Support Process

Streamlined support process to resolve issues quickly and efficiently

1

Issue Detection & Reporting

Automatic monitoring detects issues, or you can report problems through our support portal.

Immediate
2

Priority Assessment

Our team assesses the issue priority and assigns it to the appropriate specialist for resolution.

Within 15 minutes
3

Investigation & Diagnosis

Expert technicians investigate the issue and identify the root cause and best solution approach.

15-60 minutes
4

Resolution Implementation

Implement the fix while keeping you informed of progress and any temporary workarounds if needed.

Varies by issue
5

Testing & Verification

Thoroughly test the solution and verify that the issue is resolved without affecting other functionality.

15-30 minutes
6

Follow-up & Documentation

Provide resolution details and follow up to ensure everything is working correctly going forward.

24-48 hours

Maintenance & Support Plans

Choose the perfect maintenance plan for your website needs

Essential Care

$ 199 /month

Basic maintenance for small websites and blogs

  • Weekly backups
  • Security monitoring
  • Software updates
  • Basic support (5 hours/month)
  • Uptime monitoring
  • Monthly reports
Get Started

Enterprise Care

$ 799 /month

Complete maintenance solution for large organizations

  • Real-time backups
  • Enterprise security suite
  • Immediate software updates
  • Unlimited support
  • Advanced performance optimization
  • Dedicated account manager
  • Emergency response
  • Custom maintenance tasks
Get Started

Maintenance Success Stories

Real results from our website maintenance and support services

E-commerce Platform

Achieved 99.98% uptime and reduced loading times by 60% through proactive maintenance and optimization.

99.98% Uptime
60% Speed Improvement

Healthcare Website

Prevented 15+ security attacks and maintained 100% data integrity through comprehensive security monitoring.

15+ Attacks Blocked
100% Data Integrity

News Website

Reduced average issue resolution time by 75% and achieved zero data loss through automated backup systems.

75% Faster Resolution
0 Data Loss

Frequently Asked Questions

Everything you need to know about our maintenance and support services

What is included in website maintenance?

Our maintenance includes regular backups, security updates, software updates, performance optimization, uptime monitoring, and technical support. The specific features depend on your chosen plan.

How quickly do you respond to support requests?

We provide initial response within 15 minutes for critical issues and within 2 hours for general support requests. Emergency issues receive immediate attention with our 24/7 support team.

Do you provide maintenance for all types of websites?

Yes, we provide maintenance for websites built on various platforms including WordPress, custom websites, e-commerce sites, and web applications. We tailor our services to your specific technology stack.

Can I upgrade or downgrade my maintenance plan?

Absolutely! You can change your maintenance plan at any time. Upgrades take effect immediately, while downgrades take effect at the start of your next billing cycle.

Ready to Secure Your Website?

Get a free maintenance audit and discover how we can keep your website secure, fast, and always available with our comprehensive maintenance and support services.

24/7 monitoring 99.9% uptime Expert support team